1. Introduction
Thank you for shopping at Fame Finder. We appreciate your business and want to ensure you have a rewarding experience while exploring, evaluating, and purchasing our products and services.
This Return and Refund Policy explains the conditions under which returns and refunds are accepted and processed.
3. Cancellation and Refunds for Services
Cancellations must be made at least 1 week before the scheduled appointment to be eligible for a full refund.
Cancellations with less notice may be subject to cancellation fees:
- Less than 1 week notice: 50% of the service cost
- No-shows: Full service cost will be charged
4. Refund Processing
Once we receive and inspect your returned item (if applicable), we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-7 business days.
5. Non-Returnable Items
Certain items are exempt from being returned, including:
- Perishable goods
- Customized or personalized items
- Items damaged by misuse
- Items returned without original packaging (where required)
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [email protected].
7. Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
If you've done all of this and you still have not received your refund, please contact us at [email protected].
9. Contact Information
If you have any questions about our Return and Refund Policy, please contact us:
- Email: [email protected]